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Riversdale Flowers - Telephone : +61 3 9888-5777 for local, national and international delivery to your door at home or office.
     We deliver directly, same day, for all orders placed before 3pm to these areas, Balwyn ~ Surrey Hills ~ Camberwell ~ Auburn ~ Hawthorn ~ Kooyong ~ Armadale ~ Glen Iris ~ Ashburton ~ Wattle Park ~ Burwood ~ Ashwood ~ Kew ~ Richmond ~ Toorak and everywhere in between from Riversdale Florist Camberwell.     
Policy



 
PROTECTING YOUR PRIVACY

OUR COMMITMENT
Riversdale Flowers is committed to providing customers with high quality and reliable services. This commitment includes protecting your privacy.

Recent amendments to the Commonwealth Privacy Act 1988 introduced new National Privacy Principles concerning the protection of your personal information.

YOUR PERSONAL INFORMATION
Personal Information held by Riversdale Flowers may include your name, date of birth, address, e-mail address, telephone number and credit card number (for limited time).

Riversdale Flowers uses your personal information to deliver our services to you or to inform you of new products and services. If you choose not to provide personal information we may not be able to provide you with the high level of services you require.

Your personal information is also collected to promote and market other services which we consider may be of interest to you. You can choose not to receive this additional information by simply contacting us.


HOW WE COLLECT PERSONAL INFORMATION
We collect this information in a number of ways:
when you provide information by phone or in documents;
via our website; when you create an account in our online store during your visits to our shop
from publicly available sources such as telephone listings; and
from third party organisations, including credit reporting agencies.

DISCLOSING YOUR PERSONAL INFORMATION
In order to deliver our services or products, we may disclose your personal information to organisations outside Riversdale Flowers.

These organisations may include:
service providers such as mailing houses, information technology firms and postage / delivery companies;
your authorised representatives or legal advisers;
other related companies including subsidiaries and joint venture partners;
credit reporting agencies; and
government and other regulatory authorities as authorised by law.
In these circumstances, confidentiality arrangements will generally apply.

ENSURING WE HOLD ACCURATE INFORMATION
Riversdale Flowers aims to ensure that the personal information we retain about you is accurate, complete and up to date.

When dealing with us please provide us with complete and accurate information and inform us if you believe your records are inaccurate or incomplete.

ACCESSING YOUR PERSONAL INFORMATION
You have a right to access any personal information, subject to some limited exceptions allowed by law.

Riversdale Flowers reserves the right to charge reasonable costs to provide you with access to your information

WEBSITE INFORMATION
Riversdale Flowers monitors traffic and access to our website (www.riversdaleflowers.com.au) for security and other purposes via the creation of web-logs. When you access our site we record information such as the previous site you visited, which parts of our website you access, at what time, what browser and operating system you were using, the next site you visit and your internet protocol address.

This information is unidentified and is used for statistical purposes only in order to create better performance, functionality and delivery of our online services or as otherwise authorised by law.

We do not use cookies to gain personal information about you.

LINKS
Our website provides links to other sites. These sites may have different privacy policies to those of Riversdale Flowers. We are not responsible for and advise you to check the information handling practices on those sites.

DATA SECURITY
Safeguarding your personal information is important to us and we have taken steps to protect it from misuse, loss and unauthorised access. This is especially important when you are performing on-line transactions. We take steps to make all such transactions secure, so that you may be confident that there is no unauthorised access to your personal information.

HOW TO CONTACT US
If you have any questions or would like further information on how Riversdale Flowers protects or uses your personal information, please contact us on +61 3 9888-5777

DISCLAIMER
This website privacy policy is subject to amendment at any time without notice. Information received prior to an amendment will remain subject to the policy applicable before the amendment.

    
    
    
    

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